Reference

How e77a Handles Your Personal Information

Your privacy matters to how we run this platform. We collect only what we need to operate your account, process payments through bKash, Nagad, and Rocket, and keep your sessions secure — and this page tells you exactly what that means for you.

Account data protectedLocal payment privacyCookie controlsData request rights
e77a How e77a Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your personal data, or if you have a question about how we handle your information, our support team can help. Reach out through any of the channels below and mention that your query is about a privacy or data matter so we can route it correctly.

Live Chat Open the chat icon from your account dashboard. Available during our support hours for account and data queries.
Email Support Send your data request or privacy question to our support address listed in your account settings panel.
Help Centre Our Help Centre covers common data and account questions. Check it first for faster answers on cookie settings and data access steps.
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply technical and organisational measures to protect your information at every stage — from the moment you log in to the moment a withdrawal clears into your bKash or Nagad wallet. Here is what that looks like in practice.

Cookies and Tracking

We use cookies to keep your session active and to understand how the platform is used. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Account Security

Logins are protected by OTP verification sent to your registered number. If we detect a new device or unusual location, a re-verification step is triggered before access is granted.

Data Retention

We keep your account data while your account is active. After closure, we retain only what applicable law requires, then delete or anonymise the rest on a rolling basis.

Requesting Changes

To update your personal details, go to your account settings and edit directly. To request deletion or a full data export, contact support and we will respond within a reasonable timeframe.

Questions About Your Privacy on e77a

These are the questions we hear most often about how we handle personal data, cookies, and account information.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data automatically to secure your account.

We do not sell your data. We share it only where a payment processor needs it to clear your transaction, or where a legal obligation requires disclosure.

Contact support through live chat or email and ask for a data export. Include your registered account number so we can locate and package your records correctly.

Yes. Submit a deletion request to support. We will remove what we are not legally required to retain and confirm once the deletion is complete.

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can disable non-essential cookies in your browser settings without affecting your account access.

Yes. Payment transaction data is transmitted over encrypted connections. We store only the reference and wallet details needed to verify and reconcile your funds.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.